Maintenance Services
Maximum Uptime, Complete Peace of Mind
Schneider’s proactive maintenance services ensure the safety, reliability, and longevity of your vertical transport systems. Our certified technicians keep your assets running smoothly, 24/7.
The Value of Proactive Maintenance
More Than a Service—An Investment in Your Asset
A well-maintained system is a critical component of your building's value and reputation. Proactive maintenance is a strategic approach to preserving your investment, ensuring it operates safely and efficiently for years to come.
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Enhance Safety & Compliance
Regular inspections ensure your systems always meet the latest safety regulations, protecting your passengers and your liability.
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Extend Equipment Lifespan
By addressing minor issues before they become major problems, our program significantly extends the operational life of your equipment.
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Improve Reliability & Performance
Consistent tuning and adjustments lead to a smoother, quieter ride, fewer breakdowns, and a better experience for your users.
Flexible Maintenance Plans for Every Need
Choose the level of service that’s right for your building. Our plans are designed to meet the unique needs of different environments:
- **Essential Care:** Ideal for buildings with low to moderate traffic, ensuring fundamental safety and compliance.
- **Performance Plus:** The perfect balance of proactive care and responsive support for most commercial and residential properties.
- **Ultimate Uptime:** Our all-inclusive solution for critical environments like hospitals and airports, where maximum availability is non-negotiable.
- Regular Preventive Maintenance
- Scheduled Safety Inspections
- Compliance Audits & Reporting
- Digital Service Reporting
- Standard Business Hours Support
- Everything in Essential Care, plus
- 24/7 Emergency Callouts
- Priority Response Times
- Labor for Minor Repairs Included
- Common Replacement Parts Included
- Everything in Performance Plus, plus:
- Predictive Maintenance (SmartLIFT™ IoT)
- All Parts & Labor Included
- Dedicated Account Manager
- Annual Performance Reviews
24/7 Support Center
Our dedicated support center is available around the clock to log your service requests and provide immediate assistance, ensuring your issues are addressed promptly.
Factory-Certified Technicians
Every service is performed by a technician who has been rigorously trained and certified at our own facilities. They have unparalleled knowledge of your equipment.
Original Equipment Manufacturer (OEM) Parts
We exclusively use genuine OEM parts, engineered to the exact specifications of your system. This guarantees optimal performance, safety, and longevity.
Transparent Digital Reporting
Following every service visit, you receive a detailed digital report outlining the work performed, system status, and any recommendations, keeping you fully informed.
Comprehensive Service for All Our Systems
Elevators
Escalators
Every building has unique needs. Contact our service team today to discuss your requirements, and let us prepare a custom maintenance proposal that protects your investment and fits your budget.